Using this site without trouble
Astros Marketing (Pty) Ltd runs this website for Plasteel. The pages are written for builders, homeowners and trade users who want practical guidance on gutters, downpipes and fascia boards suited to South African conditions.
You may read, share and reference the public content for lawful purposes, but you may not copy it for resale, alter it to misrepresent Plasteel, or use it in a way that damages the business. Any misuse of the site, its forms or its wording may lead to restricted access or further action where needed.
- Use the site only for lawful enquiries and business communication.
- Do not submit false measurements, delivery details or contact information.
- Do not interfere with the operation, security or content of the site.
Product information and site measurements
Plasteel provides general product information for plastic-steel composite gutter, downpipe and fascia applications. Dimensions, profiles, spacing, fixing methods and accessory choices can vary according to roof pitch, eaves detail, water flow, wind exposure and local building practice. Any guidance on this site is general and does not replace a site measure or technical assessment.
For gutters, correct falls are important so water can move cleanly to the outlet. Brackets must be spaced and fixed to suit the profile and loading, and downpipes must be sized and positioned to suit catchment area and discharge points. Roofing work at height must only be done by competent people using safe access methods and proper fall protection.
- Confirm lengths, angles and outlet positions before ordering material.
- Check fascia alignment and rafter ends where fixing points are needed.
- Allow for coastal humidity, heavy summer rain and UV exposure when choosing materials.
Enquiries, orders and delivery coordination
Enquiries submitted through the contact page are used to assess the requested product or service, including site measuring, material takeoff, supply, installation, leak checks and maintenance visits. Order details only become binding once the relevant scope, quantities and delivery arrangement have been confirmed by Plasteel or its authorised team.
Delivery and collection arrangements may differ by area, including Randburg Supply, Johannesburg Delivery, Pretoria Delivery, Durban Delivery, Cape Town Delivery, Polokwane Delivery, Midrand Supply and Roodepoort Supply. Access, offloading space and site readiness remain the customer’s responsibility unless agreed otherwise in writing.
- Ensure the delivery address, contact person and access instructions are correct.
- Confirm that the site can receive lengths and fittings safely.
- Inspect goods on receipt and report visible damage or shortages promptly.
Installation and maintenance responsibilities
Where installation or maintenance services are requested, the work must be planned with proper access, safe handling of materials and compliance with site rules. Builders and homeowners remain responsible for ensuring that roofs, ladders, scaffolds and surrounding areas are safe for work to proceed. Plasteel may advise on product suitability, but final installation decisions on site rest with the competent person carrying out the task.
Routine maintenance usually includes clearing leaves and silt, checking brackets and fasteners, confirming that outlets are open, and looking for signs of movement or staining after heavy rain. In coastal towns and dusty inland areas, regular checks help reduce blockages and keep water running as intended.
Material care, change control and sensible use
Plasteel may update product descriptions, services, drawings, colour references or technical notes without prior notice where material availability or specification changes require it. Natural variation in colour, finish or profile can occur between production runs and should be checked against the latest supplied sample or schedule before installation.
The products and guidance on this site are intended for normal building use. They are not a substitute for proper design, structural judgement or municipal compliance where approvals are required. Users should follow applicable building rules, drainage practice and roof safety procedures for each site.
- Do not assume a quoted profile will suit every roofline without checking.
- Match gutter size and downpipe capacity to the roof area being served.
- Allow for movement, expansion and fixing tolerances during installation.
Liability, complaints and governing law
While reasonable care is taken to keep the site content accurate, Plasteel does not accept liability for loss arising from misuse of information, incorrect site measurements, poor installation, unsuitable fixing methods or delays caused by circumstances outside its control. Nothing on this site removes legal rights that may not be excluded under South African law.
Any complaint about products, service or delivery should be raised with full supporting details so the matter can be reviewed properly. These terms are governed by the laws of the Republic of South Africa, and any dispute must be dealt with in the appropriate South African forum.
By continuing to use the site, you confirm that you have read these terms and accept them for your own use and for any business you represent.